Free WiFi in Europe
We offer free wireless internet connection on most of our buses during the tour. Get into the bus and get connected.
Safety and Technology
Safety on the road is the basis for our daily work. For this reason, we operate an in-house master workshop with our own employed engineers. Our buses are maintained by us and regularly inspected by German Technical Inspection Agency (MOT). We can therefore ensure that you reach your destination at any time without complications. Our bus drivers regularly take part in module trainings and traffic safety trainings. By constantly practicing dangerous situations they are able to act with routine in a case of emergency.
Seat Belt Safety
It is European law that seat belts must be worn at all times during a bus ride. We comply to the new Department of Transport Seat Belt Regulations relating to Bus, Midi and Minibus Renal Services.
First Aid
All our buses as well as buses of our qualified bus partners carry a First Aid Kit and each kit is sealed so we know when any items have been used. In addition to that, it is part of the driver 's daily check list to ensure the kit is in place and sealed. The First Aid Kit is also checked as part of our regular preventative maintenance inspections.
Fire Extinguishers
All buses must carry a fire extinguisher. All extinguishers are sealed so we know if it 's been used (or tampered with). This is also part of the bus drivers daily check list to ensure the extinguisher is at the correct place and sealed. The fire extinguisher is also checked as part of our regular preventative maintenance inspections by our engineers. The bus driver will also make passengers aware of fire exits before departure.
Vehicle Maintenance
The maintenance of our buses has top priority and as a consequence we carry out all bus maintenance in-house by our team of expert engineers. Bus maintenance records are tracked and maintained by our Transport Manager. As a precondition of our operators licence buses have to undertake preventative maintenance inspections regulary and these inspections are also carried out by our engineers.
Vehicle Defect Report System
As a bus company that is open to technology, we are ready to break new ground at any time. In
Awake Mobility, we have found a partner in 2021 who can make our buses even safer. With the help of sensors in the buses and their real-time evaluation, we will be able to react more quickly to signs of wear in the future. Artificial intelligence helps us including as material condition, driving style, driving routes and weather conditions into the analysis.
Safety Pack
Each bus carries a safety pack which includes a High Visibility Safety Vest and Hazard Warning Triangle. This safety pack is a legal requirement in parts of Europe.
Smoking
Smoking on board any company vehicles is prohibited by law.
Staff
On appointment all staff undergo an induction programme. This includes regular
safety trainings and test drives in order to keep a cool head in the event of an actual accident, and to safely navigate the bus through any dangerous situation to keep bus and passengers safe at all times.
All staff must hold the appropriate driving licence for the class of vehicle to be driven. The licence is checked before the member of staff is appointed. Procedures are in place that the driving licence is checked, copied and signed every 6 months so as to ensure nothing has occurred to make the licence invalid. All driving staff have to undertake regular medicals to hold a licence. The expiry date for these medicals is also checked at the same time as the driving licence review.