Steer Clear: 5 Common Mistakes to Avoid When Chartering a Bus

Great bus with top equipment; everything worked perfectly. Driver was outstanding - total professional, friendly and fantastic driving!

The experience in general was wonderful, the transfer from Fiuminco Airport to San Luigi hostel in Rome was done well. Francesco the driver did a great job communicating with us and locating us. The transfer from San Luigi to Milan with driver Giovanni was equally superb, Giovanni was very helpful to us and was kind. However, the transfer from Milan to St. Gallen was not the best and that is why the rating is at 4/5 instead of 5/5. The bus was not in the best mechanical condition, it had a coolant that was leaking in the luggage area and so a good number of our bags were completely wet. We are hoping that this coolant will not spoil the bags for good. Sergio the bus driver was also a bit impatient on arrival. The transfer from St. Gallen to Zurich with driver Silva was fantastic, he was helpful and did a good job. Therefore, i would kindly request that the bus that did the Milan St.Gallen transfer be checked. All in all, Irro Charter is a professional bus service provider, you are efficient and communicate well and it was a great pleasure working with you and we look forward to engaging you once again in the future. Thank you.

The communications I had from Naser were excellent. At all stages I was kept informed of what was happening with our booking. I would recommend Irro Charter.

Positive: - the connection and communication with the team and drivers were professional and polite. - the vehicle was clean and comfortable. - there were no hidden costs. Can be improved: - our information have been asked to be sent several times to different email addresses, but one time was enough. - drivers turned off the cooling system at the little part of the trip without asking.

It was great experience with Irro charter from reservation to bus service, they have very smooth process and are very responsive over the phone as well as emails. Agents helped me explaining the costs related to the booking and also when there was a change in our plan. No words to explain how good the driver Vincenzo was - very punctual and ready to help us when we had a situation where we really needed help from a local and Italian speaking person. We were on a family tour and were happy about everything. I recommend Irro Charter.

This is the second year we’ve used Irro. Again, it was an awesome experience from start to finish.

Our driver was ontime and the helpdesk agent was really commendable. Thank you for the swift ride and easy to be transacting with.

We used Irro Charter to bring a group of 24 people to a Football match. Everything from start to finish was perfect. The communication with Irro in the time leading up to the event was clear and professional. On the day of, our charter was incredibly clean and moder, the driver was on time (in fact he was early), friendly and professional. I would not hesitate to use Irro again!

We hire the 20 seater bus to go round France over 11 days. It was such a pleasure experience to hv a excellent driver whom navigated safely thru hairpin turning in the old city safely. The bus is in great shape, like mint. We highly recommend anyone who is looking for to hire a bus from IRRO Charter.

We hired a bus from Irro Charter for a corporate event to take us from Luxembourg to Germany for the day and were super happy with the experience and service! When booking the communication was seamless smooth. My request was managed by Yaser who was very responsive and helpful. When the bus came to pick us up it was on time, the drive was very well dressed, very polite and friendly, drove very smoothly. The bus was perfectly clean, very comfortable and modern. there were facilities on the bus, also a fridge where we could keep our drinks cold. It was a great experience. I highly recommend Irro Charter! Thank you so much for a fantastic service! :)

As a school teacher, I appreciate irro-Charter’s commitment to safety and comfort. Our students had a great trip, thanks to their clean and spacious buses.

Overall service was very good, driver was also very helpful & supportive. Just the problem is there was no Bluetooth / USB connectivity in the Bus. As per client feedback the coach was old model. Rest all was good, appreciate for your service.

We had an emergency situation as one of the company which we had contract cancelled our return trip and we had only few days to find another company which we could trust. Irro Charter were the one which replied us on Sunday and we had one of the best experienc (clear communication, English speaking support, competitive pricing, new bus, friendly driver, etc etc). For sure we will keep Irro in our partners lists for future transfer services.

I have worked with Irro Charter for several years and always find they are accurate in their quotes, spot on their timings, and great at providing quality drivers and coaches. I give my highest recommendation!

Our recent European adventure with Irro-Charter was truly remarkable. From the moment we boarded their well-maintained bus, we were impressed by the comfort and professionalism. The driver's expertise ensured a smooth and safe journey, and the support team was always ready to assist. Irro-Charter's commitment to passenger satisfaction shines through, making them our top choice for group travel.

Excellent service from Irro-Charter! The driver's professionalism and the well-maintained bus made our trip stress-free and enjoyable.

Irro-Charter made our European tour a breeze. From their comfortable buses to knowledgeable drivers, they ensured we had a fantastic journey. Highly recommended!

Our seniors' group had a delightful journey. The drivers' patience and understanding made the trip enjoyable for everyone.

We brought a group of 87 customers on a trip and rented 2 busses for a week. Both drivers went above and beyond to take of us. We travelled from Germany to Belgium. I can’t say enough about the treatment we received. I would highly recommend this company, especially when entertaining guests.

Karsten was great (as was Debbie) and they provided a great service when I had some last minute changes. They were extremely flexible and helpful I would highly recommend Irro-Charter for all your coaching needs!